1. What kind of products do you sell?

We specialize in trending and high-quality tech gadgets that you often see on social media. Unlike many other stores, we personally test every product to ensure you get the best quality.

2. How do you test your products?

Before listing any product in our store, we order, test, and review it ourselves. If it doesn’t meet our standards of quality, durability, and functionality, we don’t sell it!

3. How long does shipping take?

Shipping times vary depending on your location:

• USA & Canada: [7-9] days

• Europe: [3-5] days

• Other countries: [13] days

We’ll provide tracking details as soon as your order ships!

4. Do you offer refunds or returns?

Yes! We have a [14-day] money-back guarantee. If you receive a faulty or defective product, simply contact our support team at [lumelanee@gmail.com], and we’ll help you with a replacement or refund.

5. How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can track your order on our [tracking page] or through the carrier’s website.

6. What if I receive a damaged or defective product?

We’re sorry for the inconvenience! If your product arrives damaged or isn’t working properly, contact us within [07] days at lumelanee@gmail.com, and we’ll make it right.

7. How can I contact customer support?

Our team is here to help! Reach out to us via:

📧 Email: lumelanee@gmail.com

📱 Social Media: Lume Lanee